Communication Matters

Communication Matters specialises in providing intensive, highly participative and tailored training in presentation, media and communication skills.  We work with a wide variety of clients both in the public and private sector. We devise and implement communication programmes and offer a range of skills from the development of key corporate messages and coaching for difficult media interviews at board level, to media and presentation skills, communication, interpersonal skills, coaching and facilitation at all levels.

We have coached Chairmen and middle managers, helped Chief Executives produce major business presentations, media trained Managing Directors and Finance Directors for major product launches and financial results and facilitated major public consultations for local government and the Office for Public Service Reform.

We also work with in-house communication teams to help manage media crisis situations and to give supporting training to press teams when faced with difficult circumstances. We help our clients to achieve a high standard of both clarity and consistency in their business communication throughout the company/organisation and with external stakeholders.

Whilst we seek to ‘stretch’ participants, our approach is supportive and confidence building and we liase closely and constantly with the client to ensure we meet and respond to the needs of both the organisation and individual.

We offer a range of courses including:

  • Presentation and performance skills
  • Media skills
  • Crisis management
  • One to one communication coaching sessions
  • Interpersonal skills including personal effectiveness, interviewing, assertiveness and conflict management

All our work is designed specifically for each organisation. We spend time listening to the individual and organisational needs before developing the package or programme. All of our communication courses are practical and inter-active. Video is used in presentation and media courses to enable the participants to evaluate and learn from their performance.

We base our training style on our firm belief that learning has to be challenging, relevant, timely, and, most importantly, fun.