Communication Matters has a diverse range of clients, many of them very much in the public eye, often sharing the potentially “high-profile” communication problems of large organisations such as the BBC or Westminster City Council.  Our clients include:

Alzheimer’s Society, The London Stock Exchange, Analysys, Abcam, Anglian Water, Field Studies Council, RSPB, Visa International, FTSE, Hewitt Associates, Colt Telecom, Thorn EMI, NHS Executive, various Primary Care Trusts, the Office of Fair Trading, Virgin Radio, Westminster Abbey, the Historic Royal Palaces, the House of Commons, the Magistrates Association, Ion Track Instruments, the Royal Society of Chemistry, Office for Public Service Reform – Cabinet Office, Lloyds Register, Semitool Ltd, School Works, Education Leeds, Bexley Council, Surrey County Council, NERC, Institute of Education and the University of Westminster.

Media Training feedback

“We really valued your flexible approach to the training programme. The advice about dealing with the media was second to none.”

Head of Corporate Communications, Visa International

“The training we received from Communication Matters changed our whole way of looking at presenting. The individual time and attention taken to sort out our problems boosted our confidence and gave us an edge over our competition. The in depth review of our presentation techniques was invaluable – we cannot recommend Communication Matters too highly.”

Policy and Communications Manager, FTSE

“I have used Communication Matters for top level training at Anglian Water plc and more recently at Westminster Abbey. In both cases we needed senior people trained to deliver concise and accurate messages with absolute clarity. At the Abbey we also required someone who could diplomatically side step the high level pressures and politics and train staff with the utmost discretion. Communication Matters fulfilled those criteria superbly and, especially at the Abbey, exceeded our expectations.”

Assistant Receiver General( Communications) Westminster Abbey

“Facing major changes in the market, we needed intensive training for our Chief Executive and Senior Management team. Communication Matters provided well informed, incisive and professional training with very little lead-time. The one to one coaching was superb; we couldn’t have asked for better value.”

Head of Corporate Affairs, London Stock Exchange

“The course taught me the real value of delivering a clear message to a mass audience as well as how to do it. In addition to learning new techniques, which were invaluable, the course improved my confidence enormously. Having done the course I welcome the opportunity to talk to the media: I know that I can communicate effectively.”

Senior Consultant, Analysys Ltd.


Presentation and Communication coaching feedback

“It was the very best training I have ever had. I was particularly impressed by the way in which Jane listened carefully during the first meeting and then designed a flexible and appropriate programme of work that really did help me.  It was super, really, really good. I thought that the way in which Jane led me through voice awareness, warm up, presentation content, style, delivery and communication was excellent.”

Senior executive, Hewitt Associates

“Also, and importantly, if we look back a year to xxxxxx who felt a lack of confidence about communication whether written or in groups following some previous battering feedback on style, we’ve now get a very polished xxxxxx who can communicate in all sorts of situations with great balance between the challenging, stating views and supporting, and allowing natural personality to come through.”

Manager, Hewitt Associates

“I found the day to be valuable on several different levels.  It allowed me to see where I needed to hone the skills that I already have, (and reinforced the fact that I DO have some skills, despite what I had previously thought).
The sessions were just right as far as length and content were concerned.
I will go into my next meeting with the Grand High Panumdrums of LR (next Tuesday) with renewed confidence.”

Treasury Manager Lloyds Register

“Many thanks for the very useful and informative one-day course I took part in yesterday. I felt the entire day was worthwhile. It provided a good balance of theory and practice. The group of five was small enough for individual attention, sharing of views and experiences, and the occasional digression, without being too intense. The mood was relaxed but focused and allowed us to move forwards at a pace which appeared to suit each individual and the group. The content of the course suited my needs – I discovered I am a poor listener, among other things – and will help me communicate and present with greater confidence and competence in future. I thoroughly appreciated the opportunity to consider, discuss and practice – for the first time – an aspect of my professional life which is not a direct programme-making skill, but is equally important in the long run. Prior to this course, my practical skills were well ahead of my communication and presentational skills, but I feel a step has been taken towards a greater balance. This will benefit my colleagues now and the BBC as a whole in future.”

BBC producer

“Just a note to say thankyou for such an interesting day. I went home buzzing with all the excellent tips and lessons I had learnt throughout the day.
There was a lot to take in but already I am planning how I can implement some of the lessons.”

BBC producer

“You would think given our media jobs, that we would all be confident and comfortable talking to colleagues in formal situations. Your course showed 2 things – that we all had a lot to learn in terms of presentation, but that some of us (and I count myself) were actually better than we thought!
A most useful and instructive course.”

BBC producer

“I really enjoyed the course although like everyone else found it quite nerve racking at times, more so than I thought I would.
Jane is a very positive course leader and, I felt, can give feedback in a sensitive manner that builds confidence quickly.”

Primary Care Trust Manager

“Jane Wilton is able to grasp quickly the key elements of complex issues and then get her clients presenting them clearly, concisely and authoritatively. In a few brief sessions she had my senior management team speaking about contentious scientific issues with confidence and clarity.”

Director of Communication NERC